ContractSe

Junior CRM Manager - Marketing / Klaviyo / Product Management / CLR (m/f/d)

Grenion GmbH Berlin, Germany On-Site 11 months ago

About Grenion GmbH

We are a brand platform for high-quality brands with a purpose and mission in the area of beauty & wellness. With great attention to detail, we develop high-quality, honest and effective products that achieve unique results.

Our brands, including myRapunzel, Sophie Rosenburg, natuamo & Rosental Organics, enable millions of people worldwide to get the best out of themselves.

What do we offer you?

A beautiful office with modern equipment in a central location

Subsidy for the public transport ticket and for the Urban Sports Club membership

We offer you flexibility through a hybrid working model in which you can work partly in the office and partly in the home office. In August and December you have the opportunity to work remotely

You will be given responsibility from day one and can get started straight away to take our brands to the next level

We have short decision-making processes and value a positive and open feedback culture

A good mood and fun at work are very important to us: look forward to exciting workshops, team trips and regular team events

Our employees are as unique as our brands

Diversity and integrity are very important to us

We have more important things than a dress code, for example an extra day of vacation for your birthday so you can celebrate!

What awaits you?

Planning, creation and personalization of customer loyalty measures (focus: email marketing and marketing automation) including topic planning, target group segmentation and campaign implementation

Assist in the design, development and implementation of strategies to improve and personalize customer journeys to increase customer loyalty

Operational support in carrying out all CRM activities for our core markets

Proactive collaboration with internal departments (including campaign planning, marketing, customer service) and external partners (agencies)

Identification of upselling and cross-selling potential and development of appropriate measures to increase sales

Performance analysis, ongoing evaluation and reporting of relevant KPIs for ongoing campaigns and CRM programs

Continuous market and competition observation to identify CRM trends and integrate them into work

What should you bring with you?

First professional experience (at least 1 year) in the area of email marketing and CRM in a digital environment

Successfully completed studies in business administration with a focus on marketing or a similar area as well as relevant professional experience in the areas of CRM and direct marketing

Knowledge of CLR, CLV and other relevant CRM KPIs

Strong analytical and communication skills, as well as conceptual thinking and organized work

High level of commitment, personal responsibility and resilience

Innovative and practice-oriented mindset paired with pragmatism and the ability to tackle things hands-on

Experience working with Klaviyo or similar CRM tools is a plus

You have business fluent German and fluent English skills

Grenion GmbH